Frequently Asked Questions:
How do I reset the tire baseline tire pressure?
To reset the tire baseline pressure remove the installed tire sensor for 60 seconds, then reinstall it. Removing and replacing a sensor on the valve stem immediately after driving can result in “false” alerts. Allow tires to cool to ambient temperature. Manually check tire pressures and inflate tires. It is recommended that tire pressures be checked regularly with a quality pressure gauge with tires at ambient temperatures. Remove the sensor, (tire will now read “00” and blink), check pressure, and inflate if necessary. Leaving a sensor off for 60 seconds sets a new pressure level. Alert level will now be based on new pressure.
What happens when I rotate or replace tires?
When sensors are installed they are programmed to a specific tire position. If rotating or installing new tires then sensors must be removed. Do one of the following: Mark each sensor to identify its wheel location. (This can be done by placing sensors into marked containers, such as envelopes or baggies.) When putting the sensors back onto the valve stem, screw the sensors back onto the sensor’s original wheel location. By doing this you eliminate the need to reinstall the sensor and will now be ready to operate. If you choose not to identify each sensor to the tire location then delete the appropriate sensors from the Install Tire Sensor screen then follow the installation process.
What do recommend for valve stems and extensions?
- Use of metal valve stems in conjunction with our sensors
- Use of fastener brackets to anchor valve stem extensions. Extensions add length and weight, adding greater centrifugal forces and putting added stress on the stem. When using sensors with an extension on the valve stem, securing the stem to prevent vibration and movement is important for safety.
- Perform regular maintenance and upkeep on all valve stems and replace of older stems.
When do my sensors transmit?
- Within 10 seconds of screwing sensor onto the valve stem
- Every 5 minutes while updating, under normal conditions
- At a 12.5% drop from baseline pressure
- At a 25% drop from baseline pressure
- At the upper pressure alert level
- When a sensor is removed from its valve stem
Why after sensor installation do pressure readings drop on-screen?
Tire pressure remains correct: The probable cause is poor interaction between the sensor and dill valve. Try the following procedures separately, in order, until the problem is resolved: 1) unscrew the sensor and again, hand-tighten and listen for the release of air to the sensor. (Be sure the sensor and valve stem are not cross-threaded.) 2) Verify the proper dill valve is installed in your valve stem and that the dill pin is flush with the valve stem lips. Replace the dill valve if necessary, as it can be worn or defective. 3) If condition still persists, contact Intuitive Circuits.
What happens when I remove a sensor to inflate a tire?
Tire will display “00” reading. After 5 minutes the tire displays an X (missing sensor.) Remove a sensor for a minimum of 60 seconds to allow a new “baseline” reading to be accepted.
What do I do about a low sensor battery alert?
When you receive a low sensor battery alert contact Intuitive Circuits for replacement. The cost of a replaced sensor is less than the cost of a new sensor.
Do I need to rebalance my tires when using a sensor?
The 2/3 oz. sensors on large tires (RV / truck), seldom requires a tire be balanced. Smaller tires may require a ½ ounce stick-on balancing weight opposite the sensor.
Warranty & Service:
If the product fails to perform as described in our product description or specification, within 1 year from the date of shipment to the buyer, we will repair or replace the product and/or accessories originally supplied. Failure due to improper installation, misuse, abuse or accident is not covered by this warranty. Incidental and consequential damages are not covered by this warranty. The buyer must first obtain a Return Material Authorization number by calling (248) 588-4400, or send email to support@icircuits.com. Ship the defective product (with RMA number) to Intuitive Circuits, 3928 Wardlow Ct., Troy, MI 48083, freight prepaid.
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